Company Description
mastertrust Group is a leading financial services company in India, dedicated to fostering a culture of value investing and meeting the financial needs of its clients. With an impeccable track record spanning over two decades, mastertrust has grown into an organization with more than 1,000 employees and over 300,000 client relationships. The company serves as a one-stop destination for retail customers, offering tailored financial solutions and a relationship-driven approach to investments. mastertrust is committed to nurturing investment habits and providing exceptional client service as part of its core philosophy.
Role Description
This is a full-time, on-site role based in Mumbai for a Retail Sales Specialist. The Retail Sales Specialist will engage directly with customers to understand their needs, provide exceptional service, and offer suitable products or services. Responsibilities include promoting products, addressing customer inquiries, maintaining detailed knowledge of offerings, and building strong client relationships. The role requires a focus on achieving sales targets while delivering an exceptional customer experience.
Qualifications
- Strong Interpersonal and Communication skills to build and maintain relationships with customers effectively.
- Proficiency in Retail Sales and thorough Product Knowledge to present and promote products convincingly.
- Excellent Customer Service skills to address inquiries and ensure a positive client experience.
- Results-oriented mindset with the ability to meet sales goals and contribute to team success.
- Previous experience in a retail or financial services environment is an advantage.
- Bachelor's degree in Business Administration, Marketing, Finance, or a related field is preferred.
