Role: HRBP - Retail
Location: HSR Layout, Bengaluru
About Company:
Blissclub is one of India's fastest-growing apparel brands, built with a singular mission: to build comfortable and functional apparel for India. We are reimagining the apparel space- not just designing products, but building a movement. What started as a community-first D2C brand has expanded into experience-led retail destinations where our Blissqueens don't just shop, they connect, discover, and belong.
Founded in 2020 by ISB alum Minu Margeret, Blissclub has raised Series A of $15 million in May 2022 led by Eight Roads Ventures and Elevation Capital followed by another round of Rs. 33 Crores in May 2025.
Featured on LinkedIn's Top Startups list in 2022 and 2025, we're one of India's fastest-growing D2C brands redefining comfortable apparel for India.
Role Summary
We are looking for a hands-on Retail HR Business Partner to support our Retail function across Pan-India stores. This role will work closely with Retail Ops, Store Leadership, and Central HR teams to drive people strategy on-ground hiring, performance, engagement, capability building, and culture. The HRBP will act as a trusted partner to business leaders and help scale strong people practices as we grow our retail footprint.
Key Responsibilities
Business Partnering
- Act as the HR partner for Store Teams (Cluster Managers, Store Managers, Store Associates).
- Understand business goals and translate them into people priorities.
- Support store leaders with org structure, workforce planning, and capability building.
Hiring & Onboarding
- Own end-to-end hiring for store teams and retail corporate roles.
- Ensure strong onboarding and induction experience for new store hires.
Performance & Capability
- Drive performance cycles for retail teams (goal setting, reviews, feedback).
- Coach Store Managers on performance conversations and team development.
- Identify capability gaps and work with L&D to drive targeted interventions.
Employee Experience & Engagement
- Be the first point of contact for people matters across stores.
- Drive engagement initiatives, on-ground connects, and employee listening forums.
- Proactively manage attrition risks and improve retention in key roles.
HR Operations & Compliance
- Ensure adherence to HR policies, statutory compliance, and people SOPs across stores.
- Partner with the Payroll Team on payroll accuracy and documentation.Handle employee relations, conflict resolution, and disciplinary processes.
Culture & Change
- Drive culture, values, and leadership behaviours across the retail network.
- Support store expansions, new city launches, and change management initiatives.
- Act as a culture carrier for Blissclub on-ground.
People Analytics & Insights
- Track retail HR metrics (attrition, hiring TAT, engagement, performance trends).
- Share insights with Retail Leadership and recommend people interventions.
Must-Have Skills
- 5+ years of HRBP / HR Generalist experience (retail, QSR, hospitality, or frontline-heavy businesses preferred)
- Strong stakeholder management with senior retail leaders
- Experience working with frontline workforce and high-volume hiring
- Hands-on with HR operations, and performance processes
- Comfortable with travel and on-ground store interactions
- Strong problem-solving, communication, and execution mindset
Good to Have
- Startup / fast-growth environment experience
- Experience supporting multi-city retail operations
