Location: Delhi
Obsessed with kicks If you live, breathe and eat sneakers and find satisfaction in helping others settle on a pair then this job is for you. It's easy for you to start up conversations, adapt to different types of situations, and resolve issues with a smile. Your performance will be measured by your ability to achieve personal and productivity goals.
Specific Responsibility will include:
- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service.
- Greets and receives customers in a welcoming manner.
- Responds to customers questions.
- Directs customers by escorting them to racks and counters.
- Documents sales by creating or updating customer profile records.
- Manages financial transactions.
- Processes payments by totaling purchases, processing cash, and store or other credit and debit cards.
- Alerts management of potential security issues.
- Assists with inventory, including receiving and stocking merchandise.
- Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
Requirements:
- Proficient in English Both (Verbal and Writing)
- Working actively on inventory reports.
- Experience: 1+ years preferably in Retail/FMCG/F&B.
- Good knowledge of Ms Excel.
- Demonstrable leadership abilities and teamwork.
Working Hours:
- 6 days a week - 8.5 Hour shifts
- Choose from a morning or afternoon shift
Skills and Qualifications:
- Listening
- Excellent customer service
- Meeting sales goals
- Selling to customer needs
- Product knowledge
- People skills
- Energy level
- Dependability
- General math skills
- Verbal communication
- Domain knowledge
- Self-starter
- Problem solving
Education and Experience Requirements:
- B.Com or other graduate degree
- Minimum 1+ year of Retail experience.