Job Description
Position: Assistant Restaurant Manager
Experience: 2 to 3 years in F&B / Caf services
Reports To: Restaurant/Store Manager
Job Summary:
The Assistant Restaurant Manager supports the Store Manager in daily operations, staff supervision, customer service, and achieving business goals. This role ensures the smooth functioning of the restaurant, quality service, and team efficiency while maintaining hygiene and safety standards.
Key Responsibilities:
- Operations Support
- Assist in overseeing daily restaurant/caf operations.
- Ensure cleanliness, hygiene, and safety standards are maintained.
- Monitor inventory levels and assist with stock management.
- Ensure equipment and facilities are functional and well-maintained.
- Staff Support & Management
- Support recruitment, training, and supervision of staff.
- Assist in creating work schedules to optimise productivity.
- Motivate and support team members to maintain a positive work environment.
- Monitor staff performance and ensure adherence to service standards.
- Customer Service & Experience
- Ensure high levels of customer satisfaction through efficient service.
- Handle customer queries, concerns, and complaints professionally.
- Assist in improving customer experience through feedback analysis and action.
- Sales & Financial Support
- Support sales performance monitoring and strategies to boost revenue.
- Assist in cost control for labor, food, and supplies.
- Help with cash management, daily reconciliations, and reporting
- Marketing & Promotions Support
- Assist in planning and executing in-store promotions and marketing campaigns.
- Coordinate with marketing teams for social media and community engagement
Requirements & Qualifications:
Education: Bachelor's degree in hospitality management or a related field
Experience: 2 to 3 years of experience in a supervisory or assistant managerial role in the F&B industry.
- Background in F&B / Caf services.
- Excellent communication and customer service skills.
- Knowledge of POS systems and basic financial management.
- Strong organisational, leadership, and problem-solving abilities.
- Ability to work flexible hours, including weekends and holidays.
Send in your CV at - [Confidential Information]
