Department: Infor Consulting Services
Location: Hyderabad
Description
The Resource Manager is responsible for managing the allocation, utilization, and deployment of consultants across global regions and practices. Operating as part of a centralized Global Resource Management function based in India, this role serves as a key partner to delivery leaders, practice leaders, project managers, and business stakeholders across Americas, EMEA, APAC, and India.
The Resource Manager ensures the right talent is assigned to the right opportunities while balancing business demand, consultant development, utilization targets, and workforce planning objectives.
A Typical Day In The Life Includes
Global Resource Planning & Allocation
- Manage end-to-end resource allocation activities across multiple regions and business units.
- Review staffing demand and identify suitable consultants based on skills, experience, availability, location, and business requirements.
- Facilitate staffing discussions with delivery and practice leadership to ensure optimal resource deployment.
- Balance competing resource priorities while maintaining utilization and fulfillment targets.
- Proactively identify redeployment opportunities for consultants approaching assignment completion.
- Support cross-regional staffing and workforce mobility initiatives.
Workforce Management & Utilization
- Monitor consultant utilization, availability, and bench capacity.
- Analyze workforce trends and recommend actions to improve utilization and resource effectiveness.
- Support short- and medium-term capacity planning activities.
- Identify emerging skill shortages and excess capacity areas.
- Partner with hiring teams and leadership to support workforce planning decisions.
Stakeholder Management
- Build strong working relationships with global delivery leaders, practice leaders, project managers, and account stakeholders.
- Serve as a trusted advisor on staffing availability and workforce planning considerations.
- Facilitate resource review meetings and staffing governance discussions.
- Resolve resource conflicts through collaboration and data-driven recommendations.
Reporting & Analytics
- Produce and maintain workforce planning dashboards and reports.
- Provide insights into utilization, fulfillment performance, demand pipeline, and capacity forecasts.
- Track resource allocation trends and staffing effectiveness metrics.
- Support leadership reporting and workforce review sessions.
Process Excellence
- Ensure workforce planning data is maintained accurately within resource management systems.
- Contribute to continuous improvement initiatives within the Resource Management function.
- Support the adoption of best practices, standard processes, and workforce planning governance.
Basic Qualifications
- 5–8 years of experience in Resource Management, Workforce Planning, PMO, Professional Services Operations, or related functions.
- Experience supporting global delivery organizations preferred.
- Strong understanding of resource allocation, utilization management, and capacity planning.
- Experience working with resource management and workforce planning tools.
Key Competencies
Functional
- Resource Allocation & Staffing
- Capacity Planning
- Workforce Analytics
- Utilization Management
- Forecasting & Demand Planning
- Global Workforce Coordination
Behavioral
- Strong stakeholder management
- Effective communication and influencing skills
- Analytical and data-driven decision-making
- Problem-solving and conflict resolution
- Ability to work across cultures and regions
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
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