Location: Mulshi , Maharashtra
About Us
Vibescapes is a fast-growing boutique hospitality brand managing resorts and villas across Maharashtra. We focus on nature-immersive experiences, affordable luxury, and professional hospitality standards.
Role: Resort Manager (End-to-End Operations)
We are looking for a dynamic Resort Manager to lead end-to-end operations. This is a hands-on leadership role for someone who can independently manage and scale boutique property operations.
Key Responsibilities
- Oversee day-to-day resort operations across all departments front office, housekeeping, F&B, events, and maintenance.
- Source, recruit, and train staff/manpower locally and regionally to maintain service standards.
- Take complete ownership of property upkeep, hygiene, and maintenance.
- Drive implementation and monitoring of SOPs across all functions.
- Work with the team to improve and innovate F&B offerings in line with Vibescapes brand ethos.
- Ensure guest satisfaction scores are consistently at the highest level, with proactive service recovery and guest engagement.
- Manage restaurant & events space operations ensuring smooth dining & event experiences.
- Implement and monitor cost control measures while maintaining service quality.
- Work closely with the Vibescapes corporate team on brand standards, audits, and reporting.
Requirements
- 46 years of experience in hospitality operations, preferably in boutique resorts / premium hotels.
- Strong leadership & people management skills ability to source and manage teams independently.
- Hands-on approach with multi-department coordination experience (rooms, F&B, events).
- Excellent communication, guest relations, and problem-solving abilities.
- Based in or willing to relocate full-time to Karjat Mulshi or Lonavala
Benefits
- On-ground role you will be expected to physically manage the property day-to-day.
- Food and accommodation will be provided at the resort.
- Opportunity to lead operations independently at a flagship boutique resort.
- Be part of a fast-growing hospitality brand with multiple resorts & villas across Maharashtra.
- Growth path within Vibescapes expanding portfolio.