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Job Description

Location: Mulshi , Maharashtra

About Us

Vibescapes is a fast-growing boutique hospitality brand managing resorts and villas across Maharashtra. We focus on nature-immersive experiences, affordable luxury, and professional hospitality standards.

Role: Resort Manager (End-to-End Operations)

We are looking for a dynamic Resort Manager to lead end-to-end operations. This is a hands-on leadership role for someone who can independently manage and scale boutique property operations.

Key Responsibilities

  • Oversee day-to-day resort operations across all departments front office, housekeeping, F&B, events, and maintenance.
  • Source, recruit, and train staff/manpower locally and regionally to maintain service standards.
  • Take complete ownership of property upkeep, hygiene, and maintenance.
  • Drive implementation and monitoring of SOPs across all functions.
  • Work with the team to improve and innovate F&B offerings in line with Vibescapes brand ethos.
  • Ensure guest satisfaction scores are consistently at the highest level, with proactive service recovery and guest engagement.
  • Manage restaurant & events space operations ensuring smooth dining & event experiences.
  • Implement and monitor cost control measures while maintaining service quality.
  • Work closely with the Vibescapes corporate team on brand standards, audits, and reporting.

Requirements

  • 46 years of experience in hospitality operations, preferably in boutique resorts / premium hotels.
  • Strong leadership & people management skills ability to source and manage teams independently.
  • Hands-on approach with multi-department coordination experience (rooms, F&B, events).
  • Excellent communication, guest relations, and problem-solving abilities.
  • Based in or willing to relocate full-time to Karjat Mulshi or Lonavala

Benefits

  • On-ground role you will be expected to physically manage the property day-to-day.
  • Food and accommodation will be provided at the resort.
  • Opportunity to lead operations independently at a flagship boutique resort.
  • Be part of a fast-growing hospitality brand with multiple resorts & villas across Maharashtra.
  • Growth path within Vibescapes expanding portfolio.

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Job ID: 142893947