Job Description
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Resort Manager oversees daily operations, staff, and guest satisfaction to ensure profitability and high service standards. Key duties include managing front office, housekeeping, and maintenance teams, handling financial budgets, driving sales/marketing, and ensuring compliance with safety regulations. Requires leadership skills, 3-10+ years experience, and strong communication.
IndeedIndeed +5Key ResponsibilitiesOperations Oversight: Direct day-to-day activities, including check-ins, check-outs, and maintenance of amenities.Staff Management: Recruit, train, and supervise staff, including setting schedules and fostering a positive work environment.Financial Management: Prepare annual budgets, monitor expenses, and maximize revenue.Guest Experience: Maintain high service standards, handle customer complaints, and ensure quality control through inspections.Compliance & Safety: Ensure compliance with health, safety, and licensing laws. SHMS Swiss Hotel Management SchoolSHMS Swiss Hotel Management School +8Required Skills and QualificationsExperience: Usually 35+ years in hospitality, with senior roles often requiring 10+ years.Education: A degree in hospitality management, business administration, or a related field is typically preferred.Skills: Strong leadership, communication, decision-making, and financial acumen.Physical: Ability to work long, active days, often on-site for extended hours.
