Location: Mumbai | Pune
Experience Required: 3+ Years
Employment Type: Full-Time
Compensation: Up to 50K
Company: Union Living
About Union Living
Union Living is a premium co-living and hospitality brand offering thoughtfully designed accommodations for students and young professionals. With operations across multiple cities, we are focused on delivering high-quality residential experiences through strong community engagement, operational excellence, and strategic partnerships.
Role Overview
We are seeking a Reservations & Partnerships Manager to manage the end-to-end reservations process and develop strategic partnerships that drive occupancy and revenue across our BnB portfolio. The role will focus on managing online travel agency (OTA) platforms, building strong channel partnerships, and ensuring efficient booking operations across our properties.
Key Responsibilities
- Manage the end-to-end reservations process across all distribution channels.
- Handle OTA platform management including listing optimization, availability updates, pricing coordination, and performance tracking.
- Build and maintain relationships with travel agencies, corporate partners, and channel partners to drive bookings.
- Monitor inventory management, booking flow, and occupancy levels to ensure optimal utilization of properties.
- Develop and implement strategies to increase visibility and bookings across OTA platforms.
- Identify and onboard new channel partners and distribution networks.
- Coordinate with internal teams to ensure accurate booking management and guest experience delivery.
- Track key metrics related to reservations, conversions, and occupancy performance.
Eligibility & Requirements
- Minimum 3+ years of experience in reservations, OTA management, or hospitality sales.
- Strong knowledge of OTA platforms such as Booking.com, Airbnb, MakeMyTrip, etc.
- Experience in channel management, partnerships, and booking operations.
- Familiarity with hospitality inventory management and pricing strategies.
- Strong communication and negotiation skills for agency and partner collaborations.
- Understanding of the Mumbai / Pune hospitality market will be preferred.
