Research Analyst, ICQA, ICQA

Amazon Music

India

1-3 Years

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Posted 2 months ago
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Job Description

Description

Job summary
Summary:
Amazon is a highly data driven company highly obsessive about metrics. The Data analysts play a crucial role in creating unique reports from data available in multiple locations and providing vital insights into the root cause of quality defects and inventory adjustments.

Key job responsibilities
. Daily/ weekly/ monthly Research activities: Data mining and understand the reasons for Quality Defects
. Prepare and publish daily/ weekly/ monthly reports on inventory quality (Large adjustments/Customer quality Defects/Process compliance Audit)
. Conduct daily training and also will be responsible to conduct daily skill huddles
. Quality Feedback to associates
. Stand-in for Process Associate and the Area Manager

Basic Qualifications

- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel

Preferred Qualifications

- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience

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