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Tata Consultancy Services Limited

Remote Desktop Support

Tata Consultancy Services Limited
Pune
5-7 Years

This job is no longer accepting applications

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  • Posted 2 months ago
  • Over 100 applicants

Job Description

Role- Remote Desktop Support

Description

We are seeking an experienced Remote Desktop Support professional to join our team in India. The ideal candidate will have a strong background in providing technical assistance and support to end-users, ensuring a seamless and efficient resolution of issues.

Responsibilities

  • Desktop Support, Windows 10, 11 troubleshooting experience
  • Good-to-Have Windows Virtual Desktop, Basic Azure, and scripting
  • Provide technical support to end-users via remote desktop tools and communication channels.
  • Diagnose and resolve hardware and software issues on client systems.
  • Manage and prioritize multiple support requests in a fast-paced environment.
  • Document all support interactions and solutions in the ticketing system.
  • Assist in the setup and configuration of new hardware and software installations.
  • Educate users on best practices for IT security and system usage.

Skills and Qualifications

  • 5-7 years of experience in remote desktop support or a related technical support role.
  • Strong understanding of Windows and Mac operating systems.
  • Proficiency in remote desktop tools such as TeamViewer, AnyDesk, or similar applications.
  • Experience with Active Directory and user account management.
  • Knowledge of network troubleshooting and connectivity issues.
  • Excellent communication and interpersonal skills to interact with users effectively.
  • Ability to work independently and manage time effectively in a remote working environment.

More Info

Job Type:
Permanent Job
Industry:
IT Infrastructure
Role:
Software Engineer/Programmer
Function:
IT
Employment Type:
Full time

About Company

Tata Consultancy Services Limited

A part of the Tata group, India's largest multinational business group, TCS has over 500,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $22.2 billion in the fiscal year ended March 31, 2021, and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

Job ID: 106575337

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Last Updated: 24-03-2026 09:30:37 AM
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