ticketing systems , Software Installations, Asset Management, Office 365, Network Troubleshooting, VPN setups, remote support tools, laptop configurations, Windows operating systems, Active Directory

Exchange Administration, Windows image build processes, SCCM deployments, Microsoft Office Applications, network and datacenter equipment, Microsoft Windows operating systems

system imaging , Windows Administration, Hardware Troubleshooting, Networking Basics, Remote Support, User Training, Vpn Configuration, Software Installation, Active Directory, Help Desk Software

Troubleshooting Skills, Comptia A+, Network+, remote support tools