Company Description
Aditya Birla Capital Ltd is a leading financial services company headquartered in Mumbai, India. As part of the globally recognized Aditya Birla Group, the organization provides diverse financial solutions across various sectors. Committed to fostering a culture of Diversity, Equity, and Inclusion (DEI), Aditya Birla Capital ensures equal employment opportunities, prohibiting discrimination based on race, gender, religion, disability, or other legally protected characteristics. The company values qualifications, skills, and experience as guiding principles in its recruitment process.
Role Description
This is a full-time, on-site role for a Relationship Officer – Secured Loan, located in Rajnandgaon. The Relationship Officer will be responsible for building and managing strong business relationships with clients, providing exceptional customer service, and promoting secured loan products. Daily tasks include consulting with potential and existing customers, providing financial solutions tailored to their needs, managing the loan application process, and ensuring compliance with company and regulatory requirements. Additionally, the role involves active engagement in achieving sales targets through effective communication and strategic planning.
Qualifications
- Proficiency in Business Relationship Management and the ability to foster and maintain strong client relationships
- Understanding of Finance principles and secured loan products
- Strong Communication and interpersonal skills for effective interaction with prospective and existing customers
- Customer Service skills and a commitment to providing high-quality support to clients
- Sales expertise and ability to meet or exceed targets in a dynamic environment
- A customer-focused approach with excellent problem-solving skills
- Bachelor's degree in Finance, Business Administration, or a related field is preferred
- Work experience in financial services, sales, or customer handling roles is an advantage
- Knowledge of local market trends and customer preferences is a plus
