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HDFC

Relationship Manager -Transportation Infrastructure

5-10 Years
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Job Description

Job Purpose

  • To achieve over all business targets on volumes and profitability for the specific and NTB customers for Infrastructure Finance Group.
  • Ensure Portfolio Growth and Management in line with business segments objectives

Job Responsibilities(JR) :Actionable Asset Growth

  • Identifying potential and scoping the clients for Asset growth (Budgeting)
  • Ensure YoY Asset growth in line with verticals targets
  • Responsible for managing the accounts/ clients for desired asset growth as per plan for the year
  • Increasing Asset Product Mix for the client CC/OD/WCDL/TL/DRUL etc
  • Increasing the asset book by acquiring new customers (NTB)
  • Portfolio monitoring and review (ALM/ Tableau/ Business MIS)

Core Income

  • Planning the income targets at start of the financial year
  • Ensure YoY Income growth in line with verticals targets
  • Portfolio monitoring to meet the MoM revenue plans. Tracking of performance at regular intervals to monitor income variance with budgets; formulating and implementation of plans to meet income targets for the portfolio
  • Monitor and deliver on Incremental/ Portfolio Yield as per Plan
  • Revenue maximization through offering of right mix of Products as per customers needs.
  • To ensure Fee and other income growth including NFB income lines mix and growth (BG/ LC)

Liability

  • To meet Liability growth in line with Assets growth to meet the Self-Funding Plan for the year
  • To be the face of the Bank for all products and services that a customer needs viz CA/ SA/ FD/ Customers Salary Account etc
  • To engage continuously with Bank Branch Channel to ensure delivery of product/ services

Key Objectives

  • To plan and meet Key Objectives set for the year by senior management which need special focus by team.
  • To promote KOs like Cross sell of Bank products , driving branch business etc
  • To ensure PSL/Agri targets of the portfolio is achieved
  • Engaging customers for Promotion of digital drives of the Bank like Enet/NetBanking, TON, SME digital, Mobile Banking, PayZapp, Insta Alert, Smart Buy, etc from time to time.

Qualitative objectives

  • Relationship building with both internal and external customers
  • Ensuring and tracking required client calls for both existing and prospective clients on CRM.
  • Preparation of CAM, engaging with Credit for approval, and engaging with Operations for disbursement and ensuring defined TATs
  • Initiatives, process innovation beyond normal work
  • Geography/ Area handling to ensure coverage including the Rural initiatives, along with Branch/ OEMs.
  • To mentor, manage and motivate the SOs/HBLs reporting to the RM and guide them to achieve targets through active hand holding
  • To track Market and Competition
  • Product Holding per client

Housekeeping

  • To keep proper track on Housekeeping for the Healthy portfolio
  • PDD, Deferrals, to be ensured within defined levels
  • ORMC deferrals to be nil
  • Management of stress and critical accounts, timely exits and resolving the NPA/ Write-off cases
  • Managing Call Memo, CAM renewals, minimum SRM
  • Ensure that business is conducted as per Banks and RBI guidelines

Educational Qualifications Key Skills CA or PGDM/MBA or Engineers from reputed institute. Certifications:

  • AMFI Certification (Optional)
  • NCFM Certification (Optional)
  • CAIIB (Optional)
  • Internal Certification
  • Insurance certification (optional)
  • Excellent communication skills with the ability to acquire and manage a wide and varied portfolio of clients
  • Excellent knowledge of Banking Products & EMI loans (Infra/ commercial equipment market understanding is desirable)
  • Sound business acumen and a high degree of financial management capability
  • Good selling skills to deal with B2B and B2C clients
  • Effective time management skills
  • Highly self-motivated and dynamic, enthusiastic and passionate with a desire to succeed
  • Assertive approach and good in convincing different stakeholders
  • Problem solving approach, learning attitude, innovative in structuring the deals

Experience Required

  • Minimum experience 2 years as RM
  • Exposure to banking preferable
  • Exposure to commercial/ capital equipment market, SME preferred

Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties)

  • Customers
  • Credit and policy
  • Operations
  • Product Team
  • Retail Branch Banking
  • Trade/ Forex/ Treasury/ Salary/ Digital teams

More Info

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Indian

About Company

HDFC Bank was incorporated in August 1994 in the name of HDFC Bank Limited, with its registered office in Mumbai, India. The bank commenced operations as a Scheduled Commercial Bank in January 1995.
On April 4, 2022 the merger of India€™s largest Housing Finance Company, HDFC Limited and the largest private sector bank in India, HDFC Bank was announced. HDFC Ltd, over the last 45 years has developed one of the best product offerings, making it a leader in the housing finance business. HDFC Bank enables seamless delivery of home loans as a part of its wide product suite catering to urban, semi urban and rural India.
As of March 31st, 2023, HDFC Bank€™s extensive network comprised of 7,821 branches and 19,727 ATMs / Cash Deposit & Withdrawal Machines (CDMs) across 3,811 cities / towns. HDFC Ltd.€™s distribution network comprising 737 outlets, which include 214 offices of HDFC Sales Private Limited stands amalgamated into the Bank€™s network. The Bank€™s international presence includes branches in 4 countries and 3 representative offices in Dubai, London and Singapore offering Home Loan products to Non-Resident Indians and Persons of Indian Origin

Job ID: 108461719

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