Job Summary
The Relationship Manager - Secured Direct will be responsible for managing and growing a portfolio of high-value clients, focusing on secured lending products. This role involves identifying client needs, providing tailored financial solutions, and maintaining strong, long-term relationships to drive business growth and client satisfaction.
Job Responsibilities
- Develop and manage a portfolio of secured direct clients, understanding their financial objectives and risk appetites.
- Proactively identify new business opportunities and generate leads for secured lending products (e.g., mortgages, loans against property, business loans).
- Conduct thorough financial analysis and due diligence for client applications, ensuring compliance with internal policies and regulatory requirements.
- Structure and negotiate secured lending deals, presenting compelling proposals to clients and securing approvals.
- Act as the primary point of contact for clients, providing exceptional service and resolving any queries or issues promptly and efficiently.
- Monitor portfolio performance, identify potential risks, and implement strategies to mitigate them.
- Collaborate with internal teams, including credit, legal, and operations, to ensure seamless execution of client transactions.
- Stay updated on market trends, competitor activities, and regulatory changes within the secured lending landscape.
- Prepare and present regular reports on portfolio performance, sales activities, and client feedback to senior management.
- Participate in client events and networking opportunities to strengthen relationships and enhance brand visibility.
Job Qualifications
- Bachelor's degree in Finance, Business Administration, Economics, or a related field. MBA or relevant professional certifications (e.g., CFA) preferred.
- Minimum of 5 years of experience in relationship management, with a strong focus on secured lending products.
- Proven track record of achieving sales targets and building strong client relationships.
- In-depth knowledge of secured lending products, credit analysis, and risk assessment principles.
- Excellent communication, negotiation, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in financial software and CRM systems.
- Demonstrated understanding of regulatory frameworks relevant to secured lending.
