Relationship Manager - Retail Mortgages

Roles and Responsibility:

• Manage and maintain relationships with existing clients to ensure customer satisfaction and retention.
• Identify new business opportunities and develop strategies to acquire new customers.
• Conduct market research and competitor analysis to stay informed about industry trends.
• Collaborate with internal teams to provide comprehensive solutions to clients.
• Develop and implement sales plans to achieve monthly and quarterly targets.
• Provide exceptional customer service and support to resolve client queries and concerns.

Job Requirements:

• Strong knowledge of retail mortgages and financial products.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong analytical and problem-solving skills.
• Experience working with cross-functional teams.
• Ability to adapt to changing market conditions and regulatory requirements.