Relationship Manager - Retail Mortgages

• Develop and maintain strong relationships with customers to understand their financial needs and provide tailored solutions.
• Identify new business opportunities and generate leads through networking, referrals, and market research.
• Conduct thorough analysis of customer financial data to determine the best mortgage options for them.
• Collaborate with internal teams to ensure seamless execution of mortgage applications and disbursements.
• Provide exceptional customer service by responding promptly to queries and resolving issues efficiently.
• Stay updated on market trends and competitor activity to remain competitive.

Job Requirements

• Strong knowledge of retail mortgages products, including features, benefits, and risks.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to work in a fast-paced environment and meet sales targets.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency in using technology and software applications relevant to mortgage management.
• Ability to build rapport with customers from diverse backgrounds and income levels.