Relationship Manager

NoBroker.com is India's first Proptech unicorn, providing a revolutionary brokerage-free platform that directly connects property owners with tenants and buyers. Established in 2014 by alumni of IITs and IIM Ahmedabad, NoBroker serves over 30 lakh customers monthly and operates in cities like Mumbai, Bengaluru, Pune, Chennai, Delhi-NCR, and Hyderabad. With $366 million in funding from prominent investors such as Google, General Atlantic, and Tiger Global, NoBroker continues to expand its innovative services, which include rental agreements, home loans, packers & movers, property management software, and more. Join NoBroker's passionate and fast-growing team of 2000+ professionals dedicated to transforming the real estate experience in India.

In this full-time, on-site Relationship Manager role based in Bengaluru, you will act as the primary point of contact for customers, assisting them with their property-related needs. Key responsibilities include understanding customer requirements, facilitating property viewings, and guiding them through the decision-making process. You will also collaborate with teams to ensure seamless service delivery and build long-term relationships with customers to drive satisfaction and loyalty.

• Strong communication, interpersonal, and negotiation skills to effectively engage with customers and stakeholders.
• Proficiency in customer relationship management and the ability to handle queries, concerns, and conflict resolution professionally.
• Organizational and time management skills to handle scheduling, documentation, and multiple client requirements.
• Problem-solving and analytical skills to address client needs and provide tailored solutions.
• Basic computer proficiency and familiarity with digital tools used for property management and reporting.
• Bachelor's degree in any discipline, with prior sales or customer service experience being a bonus.
• Understanding of the real estate market in Bengaluru and fluency in local languages are advantageous.
• A proactive attitude and willingness to thrive in a fast-paced, target-driven work environment.