Relationship Manager

Company Description

Kalyani Motors, founded by the visionary Late Sri S Anantha Raju, began its journey as an authorized Maruti Suzuki dealership in Bengaluru in 2006. The company is dedicated to delivering exceptional customer satisfaction and continuously improving its quality standards. Known for reliability and service excellence, Kalyani Motors has established itself as a trusted name in the sales and service space for Maruti Suzuki vehicles.

Role Description

This is a full-time on-site role located in Hyderabad. As a Relationship Manager, you will be responsible for building and maintaining strong relationships with customers, addressing inquiries, and ensuring a positive sales and service experience. You will act as a liaison between customers and the dealership, identify customer needs, provide solutions, and support their journey with Kalyani Motors.

Qualifications

• Strong interpersonal, communication, and customer relationship management skills
• Experience in sales, customer service, and account management
• Problem-solving abilities and proficiency in handling customer queries effectively
• Organizational and time management skills with attention to detail
• Proficient in using CRM software and Microsoft Office tools
• Professional demeanor with the ability to work in a fast-paced, team-oriented environment
• Knowledge of the automotive industry or prior experience in a dealership is a plus
• Graduate degree or equivalent qualification in Business, Marketing, or a related field