Job Title:Relationship Manager Intern
Company:Marzi by Primus
Internship Type:Hybrid | Full-Time
Location:Bengaluru
Duration:1 Month
Stipend:20,000 per Month
Working Days:5 Days per Week
About the Opportunity
Recruit Forge is hiring for its client, Marzi by Primus, for the role of Relationship Manager Intern. This role is ideal for candidates who enjoy interacting with people, building meaningful relationships, and managing customer experiences. You will work directly with members, helping them explore curated experiences and ensuring a seamless community engagement journey.
Recruitment Process:Candidates must complete a video submission as part of the hiring process.
Role Overview
As a Relationship Manager Intern, you will serve as the primary point of contact for Marzi members. You will manage relationships from lead generation to ongoing engagement, helping members discover curated events and experiences while ensuring high satisfaction and trust.
Key Responsibilities
Lead Engagement & Onboarding
- Reach out proactively to leads generated through online or offline channels
- Introduce members to Marzi and its community-driven philosophy
- Build rapport and trust through thoughtful and engaging conversations
Relationship Building
- Listen carefully to understand member preferences, interests, and lifestyle needs
- Document insights and feedback to improve member experiences
- Maintain detailed records of member interactions and preferences
Sales & Performance
- Achieve weekly targets related to curated event and travel experience sales
- Conduct at least 50 meaningful conversational calls per day
- Encourage users to engage in paid activities and become active members
Communication & Support
- Share clear summaries of conversations with members via WhatsApp
- Ensure members feel understood and valued during every interaction
- Act as a Single Point of Contact (SPOC) for assigned users
Coordination & Issue Resolution
- Handle member queries, concerns, and requests promptly
- Coordinate internally with teams to resolve issues within defined timelines
- Ensure complete resolution of all member requests
What We're Looking For
Must-Have Traits
- Enthusiasm and patience when interacting with people
- Strong conversational and listening skills
- Ability to build relationships and trust quickly
- Attention to detail and strong documentation habits
- Comfort working with targets and performance metrics
- Strong ownership mindset
Preferred Background
- Experience in relationship management, hospitality, community management, sales, or concierge services
- Familiarity with CRM tools and call-based workflows
- Experience selling memberships, events, or travel experiences is a plus
Core Values
- Customer First:Prioritize the needs and experiences of community members
- Ownership:Take full responsibility for assigned interactions and outcomes
- Curiosity:Continuously explore better ways to engage and support members
- High Standards:Maintain quality in communication, service, and user experience
- Trust:Build credibility through consistent and reliable support
Why Join Marzi by Primus
- Opportunity to create meaningful experiences that positively impact people's lives
- Work with a fast-growing brand focused on community engagement and active living
- High ownership and exposure to relationship management and experience-driven services
- Collaborative and dynamic work environment
Perks & Benefits
- Certificate of Completion
- Letter of Recommendation
About Recruit Forge
Recruit Forge is a staffing and recruitment firm that supports organizations by managing their hiring requirements. We partner with client companies to identify suitable candidates and facilitate a structured, transparent, and efficient recruitment process.
