Description
We are seeking a dedicated and motivated Relationship Manager to join our team in India. This role is ideal for freshers/entry-level candidates who are eager to build a career in client relationship management and contribute to our company's growth.
Responsibilities
- Develop and maintain strong relationships with clients to enhance customer satisfaction and retention.
- Act as the primary point of contact for clients, addressing their inquiries and concerns promptly.
- Identify opportunities for upselling and cross-selling products and services to existing clients.
- Collaborate with internal teams to ensure timely delivery of services and solutions to clients.
- Conduct regular follow-ups with clients to assess their needs and provide updates on new offerings.
- Prepare reports and presentations on client performance and market trends.
Skills and Qualifications
- Excellent interpersonal and communication skills to effectively engage with clients and stakeholders.
- Strong problem-solving abilities to address client needs and challenges.
- Basic understanding of financial products and services is preferred.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
- Ability to work independently and as part of a team in a fast-paced environment.
- A strong customer service orientation with a focus on delivering results.
