Relationship Manager

Company Description

Hero Housing Finance is part of the prestigious B.M. Munjal Hero Group and entered the housing finance sector in 2018. The company specializes in providing home loans, loans against property, and construction finance across 11 locations in India. With a focus on customer-centric services and financial inclusion, Hero Housing Finance aims to help individuals achieve their housing aspirations. For more information, please visit our website at Hero Housing Finance.

Role Description

This is a full-time, on-site Relationship Manager role based in Ghaziabad. The Relationship Manager will be responsible for building and maintaining strong relationships with clients, understanding their financial needs, and offering tailored housing finance solutions. Key responsibilities include client onboarding, loan application processing, achieving sales targets, resolving customer queries, and maintaining customer satisfaction. The role requires collaborating with internal teams and ensuring adherence to company policies and compliance regulations.

Qualifications

• Strong interpersonal and communication skills to build and maintain client relationships
• Proven experience with customer service, sales, and account management
• Understanding of housing finance products, loan processing, and financial markets
• Problem-solving, analytical, and organizational skills
• Proficiency in using CRM tools and MS Office applications
• Ability to meet targets in a dynamic and fast-paced environment
• Prior experience in financial services or banking is an advantage
• Bachelor's degree in Finance, Business Administration, or a related field