Company Description
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Role Description
This is a full-time on-site role for a Relationship Manager located in Mumbai. The Relationship Manager will be responsible for building and maintaining strong relationships with clients, understanding their needs, and providing suitable solutions. The day-to-day responsibilities will include overseeing customer accounts, resolving client inquiries, developing strategies to enhance client satisfaction, and driving business growth by identifying opportunities for up-selling or cross-selling. The role also involves collaborating with internal teams to ensure optimal service delivery.
Qualifications
- Relationship management, client engagement, and effective communication skills
- Proactive problem-solving capabilities and critical thinking skills
- Strong organization, time management, and multitasking skills
- Sales, business development, and account management experience
- Ability to adapt to the evolving needs of clients and market trends
- Proficiency in MS Office and CRM software
- Bachelor's degree in Business Administration, Marketing, or a related field
- Experience working directly with clients in a professional capacity is an advantage
