Relationship Manager

Capital Small Finance Bank, headquartered in Jalandhar, Punjab, is India's first Small Finance Bank, established in April 2016. With over two decades of experience, the bank focuses on retail banking, providing accessible credit, secure deposits, and comprehensive banking solutions tailored to middle-income customers. Serving sectors including agriculture, MSMEs, and mortgages, the bank is committed to strengthening livelihoods and fostering regional growth. Built on the ethos of trust and progress, Capital Small Finance Bank acts as a dependable partner at every stage of a customer's financial journey.

This is a full-time, on-site Relationship Manager role located in Ambala. The Relationship Manager will play a key role in client relationship management by maintaining and growing a portfolio of customers. Responsibilities include acquiring new clients, facilitating banking solutions, cross-selling products, ensuring client satisfaction, and achieving business targets. The role also involves analyzing customer needs, resolving inquiries, and providing financial advice to help clients meet their goals.

• Client Relationship Management and Customer Service skills
• Knowledge of Retail Banking, Financial Products, and Loan Services
• Sales, Cross-Selling, and Business Development expertise
• Strong communication, interpersonal, and problem-solving abilities
• Proficiency in financial analysis and understanding of customer needs
• Proactive attitude, results-oriented, and ability to meet targets
• Familiarity with banking regulations and market trends is a plus
• Bachelor's degree in Finance, Business Administration, or a related field