Max Life Insurance Company Limited is looking for Relationship Associate - Bancassurance to join our dynamic team and embark on a rewarding career journey. A Relationship Associate in Bancassurance is a role within the banking sector that focuses on building and maintaining relationships with customers in relation to insurance products and services offered by the bank. Bancassurance refers to the distribution of insurance products through banks, leveraging their existing customer base and distribution channels.
KEY RESPONSIBILITIES
Customer Relationship Management
- Establish and maintain strong relationships with bank customers.
- Engage with customers to understand their insurance needs.
- Provide information about available insurance products.
- Offer personalized solutions based on individual requirements.
Insurance Product Knowledge
- Develop a comprehensive understanding of the insurance products offered by the bank.
- Stay updated on product features, benefits, terms, and conditions.
- Effectively communicate offerings to customers.
Sales and Cross-Selling
- Actively promote and sell insurance products to bank customers.
- Identify cross-selling opportunities by analyzing customer profiles and financial needs.
- Explain product features and benefits.
- Address customer queries and guide them through the purchasing process.
Needs Analysis and Solution Design
- Conduct needs analysis to determine insurance requirements.
- Assess customer's risk profile, financial goals, and coverage needs.
- Design suitable insurance solutions aligned with customer preferences and capabilities.
Documentation and Application Processing
- Assist customers with completion of insurance application forms and documentation.
- Ensure accuracy and completeness of customer-provided information.
- Facilitate smooth processing of insurance applications.
Customer Service and Support
- Provide ongoing customer service and support.
- Address inquiries, claims processing, and policy servicing needs.
- Act as a point of contact throughout the insurance policy lifecycle.
- Resolve any issues or concerns.
