Job description
- To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.
Responsibilities:
- QA validation of Web GUI and REST API features in Mist Cloud. Understand the Mist UI and API architecture to be able to improve the current design and make the system more robust
- Create defect and enhancement tickets in the ticket tracking system, and work on them closely with Engineering team
- Support regular releases of new code to customer cloud instances through staging smoke test and production sanity test
- Execute and automate regression test cases
- Recreate customer issues and work closely with Engineering Teams to drive resolution
- Work closely with Customer Success team to review the customer reported defects and enhance the test coverage
- Timely escalation of critical issues
- Create Technical documentation for CS and QA teams in Confluence
- Demonstrate ability to manage multiple projects and work calmly under pressure
- Demonstrate ability to work independently and to function in a team environment
Minimum Qualifications:
- 0-1 years of related experience
- BE/ME/MS in CS or related discipline
- Strong communication skills, especially written
- Ability to work collaboratively and solve problems
- Ability to communicate project status and identify risk
- Strong interpersonal skills
- Strong programming fundamentals
- Proficiency in programming languages such as Python
Preferred Qualifications:
- Hands on experience with basic UI and API troubleshooting
- Demonstrated track record of taking initiative and being resourceful
- Experience writing regression test cases
- Basic knowledge of JSON and Django RESTful API
- Prior experience with automation using Selenium
- Prior experience with automation using Pytest
- Comfortable working with different teams in a fast-paced environment
- Knowledge in networking related technologies
