COMPANY PROFILE:
Credila Financial Services Limited (Formerly known as HDFC Credila Financial Services Limited) is one of India's largest education loan non-banking financial companies (NBFCs) offering education loans to Indian students. With an in-depth understanding of the higher education domain in India as well as overseas, Credila offers tailor-made education loan solutions that help enable students to be financially equipped to pursue their education at their dream university and country of study. Since inception, Credila has funded 178,000+ Indian students across 63 countries in 4,600 institutes.
JOB DESCRIPTION:
The Location Head will lead East and Central India teams, comprising of a team of Cluster Managers, Sales Manager and Sales Executives and will be responsible for hiring, training and managing the performance of the team. He/she will manage the productivity and performance of team members and address low performers
RESPONSIBILITIES:
- Responsible for achievement of zonal business targets and creation of new business opportunities at the zone for Education loan products
- Revenue Generation through New Customer acquisition for Education Loans for Studies Overseas & India.
- Responsible for driving strategic partnerships and new initiatives
- Visiting / meeting students along with their parents and addressing their queries with the Education Loan offerings / process clarity and the concept sales also supporting the Loan officers in their respective Client visits effectively.
- Coordination and assistance for the process of Lead generation to Login, Login to Sanction and Sanction to Disbursement and post Sales service.
- Deliver quality Customer Service and generate referrals from the existing customers.
- Liaise with Cross functional teams i.e. Credit / Operations / Service / legal etc. and ensure the documentary requirements are complied with, and seamless service gets delivered to the acquired customers.
- Collaborate with the Channel partners to conduct College Seminars / Consultant events / Web based seminars etc.
- Deepen existing channel relationship and develop new channel partners
- Understand the value-proposal gaps in the assigned business relationships and suggest possible modifications
- Cross selling of allied products i.e. Foreign Exchange / Insurance and collection of Processing Charges.
- Ensuring the team targets are achieved in terms of monthly segment vise Logins and eventually loan disbursements.
Qualifications:
- Graduate in any stream. MBA from a premier institute
- 8 to 10 years experience leading teams in financial services industry
- MBA with 6-9 years of experience.
- Candidates in the education/ Financial services industry well versed with client retention
Skills:
- Strategic Relationship Management
- Result Orientation
- Sound knowledge of key financial ratios
- Problem Solving
- Customer Service Orientation
- Networking
- Influencing Others and Negotiating Prowess
- Team development and Managing performance
- Self Confidence, Resilience, Ownership
Location:
Kolkata
