Drive Regional Business Targets Achievement for market expansion | - Establish and communicate business targets for the assigned geography.
- Monitor and review performance against targets regularly.
- Take proactive measures to address deviations and ensure target achievement.
- Scan the market for business opportunities.
- Ensuring Adequate channel partners are on board and activated.
- Augment the business volumes of Unsecured and secured lending, manage ABG ecosystem, channel databases and tap them through existing relationships
|
Foster Internal and External Stakeholder Relationships | - Build and maintain strong relationships with internal teams, such as the credit, operations and product
- Collaborate with stakeholders to identify areas of improvement and implement changes.
- Engage with various external channel network stakeholders and drive a touch point management system for faster customer connectivity and loan processing-disbursement.
|
Ensure Regulatory Compliance | - Stay updated on relevant regulations and ensure adherence to compliance guidelines.
- Implement necessary processes and controls to maintain regulatory compliance.
- Collaborate with internal teams and external partners to address compliance issues.
- Disbursement process and documentation to ensure controlled operations.
- Proactively identify risks to maintain portfolio quality and liaise with channel partners, customers and the risk team in escalation cases, supporting coordination with systematic MIS on NPAs and credit trends.
|
Adoption of Digital Sales Ecosystem | - Drive the digital transformation of the sales process in collaboration with the central product team.
- Facilitate the rollout of new products and features to channels through CMs.
- Implement strategies to improve the digital customer experience and increase online sales.
|
Building team to achieve targets | - Onboard and manage a team of Channel Managers.
- Provide guidance, support, and training to enable CMs in achieving their targets.
- Foster strong relationships with channel partners to maximize sales opportunities.
- Nominate teams for product, behavioral and negotiation trainings and work for self-development initiatives
|
Undertake Cross selling of ONEABC products | - Identify opportunities for cross-selling additional VAS and insurance products and services to Udyog Plus customers.
- Implement cross-selling strategies and campaigns to increase customer engagement and drive revenue growth.
|
