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Tata Capital

Regional Manager - Retail MFB

Tata Capital
Patna
3-7 Years

This job is no longer accepting applications

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  • Posted 3 months ago

Job Description

  • Responsible for checking process adherence in our microfinance branches by conducting structured and periodic investigation of respective allocated region
  • Gathering field intelligence and customer insight from a team of quality assurance executives (
  • for the region).
  • Act as quality custodian across branches as allocated your respective region, by deep diving various reports, analytics and suggest corrective action to the business team
  • Ensure quality compliance against the observations highlighted by quality team in a timebound manner.
  • Take disciplinary action against deviant behavior or deliberate attempt of process lapses.
  • Checking and ensuring branch level compliances from administrative and statutory point of view.
  • Anchor monthly quality review at regional level. This would involve summing up the root cause and promise to pay analysis. Also guide the business team to take proper overdue follow up.
  • Coordinate with corporate office to support the business function on issues related to reports, TAT, grievances and execution of projects
  • Managing Credit function for micro enterprise loans
  • Conduct market research as on when needed for a specific purpose

More Info

Job Type:
Permanent Job
Industry:
Financial Services
Role:
Regional Sales Manager
Function:
Sales/Business Development
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Tata Capital

Tata Capital Limited ("TCL"), the flagship financial services company of the Tata Group, is a subsidiary of Tata Sons Private Limited and is registered with the Reserve Bank of India as a Systemically Important Non-Deposit Accepting Core Investment Company ("CIC"). Tata Capital and its subsidiaries are engaged in providing/supplying a wide array of services/products in the financial services sector and operates across various areas of business: Commercial Finance, Consumer Loans, Wealth Services and distribution and marketing of Tata Cards.

Job ID: 111836255

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Last Updated: 28-10-2025 10:16:29 AM
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