Department: Sales / Business Development
Reporting To: Regional Sales Manager / Zonal Head
Role Summary
We are looking for a highly motivated Regional Key Account Executive to manage and grow key logistics and transportation accounts in your region. You will be responsible for customer success, retention, upselling, and relationship management with large clients and fleet owners. You will work closely with operations, product, and support teams to deliver superior service and drive business outcomes.
Key Responsibilities
Account Management
- Manage and grow a portfolio of key clients (logistics companies, fleet owners, etc.) in the assigned region.
- Act as the single point of contact for all post-sale activities, including onboarding, issue resolution, and performance reviews.
- Build long-term relationships with decision-makers and operational teams on the client side.
Sales & Growth
- Identify upselling and cross-selling opportunities (for example, new lanes and value-added services such as fuel cards, GPS, Fastag).
- Achieve monthly and quarterly revenue and retention targets.
Operational Coordination
- Coordinate with internal supply, operations, and customer success teams to ensure seamless trip execution and truck placements.
- Monitor trip performance, cancellations, and client feedback to ensure SLAs are met.
Market Intelligence
- Understand client business needs, industry trends, and regional competition.
- Share insights with product and leadership teams to improve offerings.
Qualifications
- Bachelor's degree in Business, Logistics, Supply Chain, or a related field.
- 25 years of experience in key account management, logistics sales, or B2B client servicing.
- Experience working with logistics tech platforms or freight brokerage companies is a plus.
Skills Required
- Strong communication, negotiation, and relationship-building skills.
- Ability to work independently and manage regional targets.
- Familiarity with logistics operations, freight terms, and industry dynamics.
- Proficiency in CRM tools (for example, Zoho, Salesforce) and Microsoft Excel.
- Fluency in English and regional languages preferred.
Skills: sales,logistics,key accounts
