Senior Branch Manager Office Head

Responsible for:

• Revenue targets of the unit
• Productivity of the General Office
• Recruit, coach and develop Sales Managers
• Adherence to Customer service standards

KEY RESPONSIBILITIES

• Meet unit targets
• Achieve revenue targets
• Ensure implementation of GOLD system for all agents
• Supervise the activity plan of Sales Managers & Agents to ensure that these are fulfilled as per the desired standards
• Ensure that all Sales Managers and Agents under supervision perform as per the company's rules and regulations
• Track productivity measures as per the GPA for the unit