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Muthoot Finance

REGIONAL CUSTOMER ACQUISITION MANAGER

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  • Posted 24 months ago

Job Description

  • Regional Strategy: Develop and implement a customer acquisition strategy tailored to the specific market conditions, demographics, and competition within the region
  • Sales and Marketing Planning: Collaborate with sales and marketing teams to create plans and campaigns that target potential customers in the region
  • Lead Generation: Identify and pursue lead generation initiatives to build a pipeline of potential customers
  • Market Research: Conduct market research to understand regional trends, customer preferences, and competitive landscape
  • Sales Team Management: If applicable, manage and lead regional sales teams or sales representatives responsible for customer acquisition
  • Customer Segmentation: Segment the regional market to target specific customer groups or industries more effectively
  • Customer Outreach: Develop and maintain relationships with potential customers through various communication channels, including email, phone, in-person meetings, and digital marketing
  • Networking: Build relationships with industry associations, partners, and local businesses to create opportunities for customer acquisition
  • Campaign Execution: Oversee the execution of marketing campaigns, promotions, and events designed to attract and convert potential customers
  • Sales Metrics: Define and track key performance indicators (KPIs) for customer acquisition, sales conversion rates, and regional revenue growth
  • Sales Training: Provide training and guidance to the sales team on effective customer acquisition techniques and strategies
  • Customer Education: Ensure potential customers have access to information and resources about the organization's products or services
  • Budget Management: Manage the budget allocated for regional customer acquisition activities
  • Performance Analysis: Analyze the effectiveness of customer acquisition efforts, identify areas for improvement, and make data-driven decisions
  • Compliance: Ensure that all customer acquisition practices adhere to industry regulations, compliance standards, and ethical guidelines
  • Report Generation: Prepare regular reports and updates on customer acquisition performance and activities for senior management
  • Problem Solving: Address challenges and obstacles that may arise in the process of acquiring new customers in the region

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Job ID: 70532099