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Shine com

Referral and Loyalty Program Relationship Manager

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  • Posted 2 days ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Key Responsibilities

  • Build and maintain strong relationships with existing customers .
  • Encourage and generate referrals for new interior design projects .
  • Conduct customer engagement activities, meetings, and community interactions .
  • Travel across Mumbai to connect with customers and promote referral programs.
  • Support referral and loyalty initiatives to drive repeat and referral business.
  • Coordinate with internal sales, marketing, and operations teams .
  • Represent the brand at events, exhibitions, and engagement activities .
  • Track referral performance and contribute to achieving program targets.

Desired Candidate Profile

  • Experience: 3+ years in Sales, Relationship Management, Customer Engagement, or similar roles.
  • Experience in industries like Interiors, Real Estate, Hospitality, BFSI, or Lifestyle will be preferred.
  • Strong communication and interpersonal skills .
  • Comfortable interacting with premium customers and families .
  • Willing to travel across Mumbai for meetings and engagement activities .
  • Target-driven with strong relationship-building skills.
  • Ed-tech sales background candidates are also welcomed.

This job is provided by Shine.com

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About Company

Job ID: 145743805

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