Job Description
Introduction
At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability. Our teams ensure the performance, security, and scalability that clients and industries depend on every day. Working in Infrastructure & Technology means tackling complex challenges with curiosity and collaboration. You'll work with diverse technologies and colleagues worldwide to deliver resilient, future-ready solutions that power innovation. With continuous learning, career growth, and a supportive culture, IBM provides the opportunities to build expertise and shape the infrastructure that drives progress.
Your Role And Responsibilities
Daily duties typically involve a mix of operational support (L2/L3) and strategic project work:
Platform Management: Install, configure, upgrade, and maintain OpenShift Container Platform (OCP) clusters in on-premises, hybrid, or multi-cloud environments (e.g., AWS, Azure, GCP).
Automation & CI/CD: Automate routine tasks and application deployment using CI/CD pipelines and tools like Jenkins, GitLab CI/CD, Tekton, and Ansible.
Monitoring & Troubleshooting: Monitor cluster performance and health using tools like Prometheus, Grafana, and the ELK (Elasticsearch, Logstash, Kibana) stack, proactively identifying and resolving complex issues.
Security & Compliance: Implement security best practices, manage Role-Based Access Control (RBAC), and ensure compliance with internal and external standards for containerized workloads.
Collaboration: Work closely with development and operations teams to containerize applications, onboard new services, and provide technical support and guidance on best practices.
Documentation: Create and maintain detailed documentation (SOPs, architecture diagrams, runbooks) for OpenShift environments and processes to ensure continuity and compliance.
Required Skills & Qualifications
Successful OpenShift Engineers typically possess a combination of strong technical and soft skills.
Preferred Education
Associate's Degree/College Diploma
Required Technical And Professional Expertise
Expertise in Red Hat OpenShift, Kubernetes, and Docker for container orchestration and management. Strong Linux system administration skills (RHEL, CentOS).
Proficiency in scripting languages (Bash, Python) and automation/IaC tools (Ansible, Terraform).
Experience with Jenkins, GitLab CI/CD, ArgoCD, or similar tools for building and managing deployment pipelines.
Familiarity with major cloud providers (AWS, Azure, GCP) and hybrid cloud integration.
Experience with observability stacks such as Prometheus, Grafana, ELK/EFK stack, or Splunk.
Excellent problem-solving, analytical, and communication skills, with the ability to work effectively in Agile, cross-functional teams.
Relevant certifications, such as the Red Hat Certified Specialist in OpenShift Administration or Certified Kubernetes Administrator (CKA), are highly beneficial.
Preferred Technical And Professional Experience
Expertise in Red Hat OpenShift, Kubernetes, and Docker for container orchestration and management. Strong Linux system administration skills (RHEL, CentOS).
Proficiency in scripting languages (Bash, Python) and automation/IaC tools (Ansible, Terraform).
Experience with Jenkins, GitLab CI/CD, ArgoCD, or similar tools for building and managing deployment pipelines.
Familiarity with major cloud providers (AWS, Azure, GCP) and hybrid cloud integration.
Experience with observability stacks such as Prometheus, Grafana, ELK/EFK stack, or Splunk.
Excellent problem-solving, analytical, and communication skills, with the ability to work effectively in Agile, cross-functional teams.
Relevant certifications, such as the Red Hat Certified Specialist in OpenShift Administration or Certified Kubernetes Administrator (CKA), are highly beneficial.
