RESPONSIBILITIES:
Processes:
- Plan and allocate daily / weekly / monthly deliverables to the team
- Measure progress against plan and take corrective actions on deviations from plan
- Meet / Exceed the SLA requirements of timeliness and accuracy in invoice processing
- Measure, analyze and report process KPIs and SLA compliance metrics on defined frequencies
- Review process control reports to ensure appropriate corrective / preventive actions and progress on the actions
- Review root cause analyses and monitor on-time closure of Corrective and Preventive actions
- Organize and lead appropriate operational governances through team meetings, internal reviews etc
- From time to time involve in day to day transaction execution in situations of absences, urgencies.
- Actively contribute in development, integration and transfer of the processes and teams from the different Regions to GFC
- Actively drive standardization of processes in the country/countries
- Ensure the delivery of reliable and timely information to the units
- Identify levers and implement actions to enhance efficiency in the operational areas
People :
- Retain and Develop a strong team with the necessary skills and expertise to ensure a high quality of service
- Manage team performance by setting right objectives in a timely manner, giving timely feedback, assessment of team competencies, identification and timely execution of development needs
- Maintain high level of motivation within the team
Customer :
- Maintain strong governance with the country/countries assigned
- Build and maintain healthy rapport and trust with all up-stream and down-stream stake-holders to the Invoice to Pay process in the country/countries
- Maintain and improve customer delight by working closely with key internal customers
- Actively contribute towards strategic initiatives and special projects when assigned or required
Qualifications & Skills:
EDUCATION
Graduate or Post-Graduate in Accounting / Finance
Language: English (mandatory)
BEHAVIORAL COMPETENCIES:
- Fluency in communication in English, both written and verbal
- Team leading skills
- Time management and prioritization
- Delegation skills
- Conflict management
- Continual improvement mindset
TECHNICAL COMPETENCIES & EXPERIENCE
Mandatory
- Deep understanding of accounting
- Intermediate skills in ERP
- Intermedaite skills in excel, power-point
- Understanding of internal controls
