Job Title: Front Office Executive / Receptionist (Spa)
Location: Bandra, Mumbai
Salary: ₹40,000 – ₹45,000 per month
Working Hours: 9–10 Hours Daily
Job Description:
We are looking for a well-presented and professional Front Office Executive / Receptionist for a premium spa in Bandra. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to manage client interactions smoothly while maintaining a calm and welcoming environment.
Key Responsibilities:
- Greet and assist clients in a professional and courteous manner
- Manage appointments, bookings, and scheduling efficiently
- Handle calls, messages, and client inquiries
- Maintain front desk operations and ensure smooth client flow
- Coordinate with therapists and staff for seamless service delivery
- Handle billing, payments, and basic POS operations
- Maintain cleanliness and presentation of the reception area
- Provide information about spa services and upsell packages when required
- Ensure a premium client experience at all times
Requirements:
- Prior experience as a receptionist / front office executive (spa, salon, hotel preferred)
- Excellent communication skills (English + Hindi preferred)
- Well-groomed with a pleasant personality
- Basic computer knowledge (MS Office / billing systems)
- Strong customer service and interpersonal skills
- Ability to handle multiple tasks in a fast-paced environment
