Receptionist

Company Description

Mindsight Clinic is committed to helping individuals navigate unexpected challenges in personal and professional life, including relationship issues, mental health concerns, and other obstacles that impact happiness and satisfaction. We also partner with organizations to reduce employee stress levels, enhance team management, and address emotional and psychological crises. Our mission is to empower individuals and teams to overcome hurdles and achieve well-being through innovative and compassionate solutions.

Role Description

This is an on-site contract role for a Receptionist located in Pune. The Receptionist will handle day-to-day tasks such as managing the front desk, answering and directing calls, greeting visitors, scheduling appointments, and maintaining the reception area's organization. This role requires excellent interpersonal skills to provide outstanding customer service both in person and over the phone.

Qualifications

• Proficiency in Phone Etiquette and Receptionist Duties
• Strong Clerical Skills, including data entry, documentation, and organizing files
• Excellent Communication and Customer Service skills
• Ability to multitask and manage time effectively
• Professional demeanor and appearance
• Prior experience in a similar role is preferred but not mandatory
• Basic proficiency in computer applications like MS Office is a plus

Job Timings: 10am to 7pm

Salary: 18k to 25k

Experience: 1+ years

6 days working (Monday to Saturday)

contract : 2 years

Skills: Proven work experience in handling inbound calls, admin work and basic accounts

Very well-spoken, fluent English, good with computers & confident

Job Type: Full-time

Job Location: Sangamwadi, Boat club road, Pune

Job Description:

>Handing reception work

. Managing inboundcalls of clinic

. Attend Patient Calls, conduct follow ups & Book Appointments as per the calendar schedule.

Respond via Email & Calls Resolve; Patient Queries, Appointment Requests, Test Report Results & any other concerns as raised by them

Maintenance of basic accounts in cash sheets.

Maintenance of Patient Database, Daily Call Updates & Respective Case Files of Patients

Maintenance of Referral details for Patients referred by other Clinics

Daily Updating of Staff Attendance & Processing Payments based on the same

. Contributes to team effort by accomplishing related results as needed

Maintenance of Regular Supply of Office Stationery & Other Supplies

. Appointment management in our kulcare software

Other Sundry Tasks & Overall Supervision for Smooth Administration of Daily Office Activities.

Industry : Mental Health Care