Company Description

Mindsight Clinic is dedicated to helping individuals navigate challenges in both personal and professional aspects of life, including relationship difficulties, mental health concerns, and emotional obstacles. The clinic also supports corporate clients by aiding employees in managing stress, improving team dynamics, and addressing emotional or psychological crises. With a focus on enhancing well-being, Mindsight Clinic fosters positive growth and resilience in individuals and organizations.

Role Description

This is a full-time, on-site role for a receptionist at Mindsight Clinic, located in Pune. The receptionist will manage front desk operations, greet clients, and answer phone calls professionally. Additional responsibilities include scheduling appointments, maintaining client records, providing excellent customer service, and performing general clerical tasks as needed.

Job Timings: 10am to 7pm

Salary: 18k to 25k

Experience: 1+ years

6 days working (Monday to Saturday)

contract : 2 years

Skills: Proven work experience in handling inbound calls, admin work and basic accounts

Very well-spoken, fluent English, good with computers & confident

Job Type: Full-time

Job Location: Sangamwadi, Boat club road, Pune

Job Description:

>Handing reception work

. Managing inboundcalls of clinic

. Attend Patient Calls, conduct follow ups & book appointments as per the calendar schedule.

Respond via Email & Calls Resolve; Patient Queries, Appointment Requests, Test Report Results & any other concerns as raised by them

Maintenance of basic accounts in cash sheets.

Maintenance of Patient Database, Daily Call Updates & Respective Case Files of Patients

Maintenance of Referral details for Patients referred by other Clinics

Daily Updating of Staff Attendance & Processing Payments based on the same

. Contributes to team effort by accomplishing related results as needed

Maintenance of Regular Supply of Office Stationery & Other Supplies

Appointment management in our Kulcare software

Managing social media enquiries

Other Sundry Tasks & Overall Supervision for Smooth Administration of Daily Office Activities.

Industry

Mental Health Care

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