Receptionist @ Dadar W Mumbai

Please find the job description for the role:

We are seeking a dedicated and friendly Receptionist to join our Wellness Clinic located in Dadar, Mumbai. The ideal candidate will have 1-5 years of experience in a similar role and will be responsible for creating a welcoming environment for our patients. The Receptionist will manage appointment scheduling, handle patient inquiries, and support administrative tasks to ensure the clinic operates smoothly. If you are a motivated individual with strong organizational skills and a passion for providing excellent customer service, we would love to hear from you.

Details :

Work locaton: Dadar W Mumbai

Salary: 15 -20k

Shift timings :10am to 8pm

Responsibilities

• Greet and welcome patients as they arrive at the clinic.
• Manage the appointment scheduling system to ensure efficient patient flow.
• Answer phone calls and respond to inquiries regarding services, appointments, and general information.
• Maintain patient records and ensure confidentiality in compliance with health regulations.
• Handle billing and payment processing for services rendered.
• Coordinate with healthcare professionals and staff to facilitate smooth operations.
• Ensure the reception area is clean, organized, and welcoming for patients.

Skills and Qualifications

• Proven experience as a receptionist or in a similar role (1-5 years).
• Excellent verbal and written communication skills in English and Hindi; knowledge of Marathi is a plus.
• Proficiency in using computer systems and software, including MS Office Suite and appointment scheduling software.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Customer service orientation with a friendly and professional demeanor.
• Knowledge of medical terminology and procedures is an advantage.

To proceed furhter, kindly share your updated resume on [Confidential Information] or can whatsapp on 7719594751