Overview:
PracticeSuite, Inc. is an innovative platform to enable medical practices and other healthcare facilities to create an amazing patient experience. As a single platform, PracticeSuite has diverse features to modernize practices and take them to the next level.
PracticeSuite is currently in search of our newest Team Member who is passionate about providing outstanding customer service to our customers. We are looking for an individual seeking a career opportunity with one of the fast-growing cloud computing software company in the country.
We are looking for a Credentialing Specialist; this position will perform administrative and technical tasks pertaining to credentialing new providers and maintaining credentials for current providers.
Roles and Responsibilities
- Manage the end-to-end credentialing and re-credentialing process for providers with Medicare, Medicaid, and major commercial insurance payers.
- Submit and track provider enrollment applications, group contracts, and facility participation agreements with federal and private payers.
- Maintain and update CAQH profiles, NPPES, PECOS, Availity, and other portals with accurate provider information.
- Work closely with payers to ensure credentialing timelines and compliance with state, federal, and payer-specific regulations.
- Monitor and manage credentialing expirables (e.g., licenses, DEA, malpractice insurance) and ensure timely renewals.
- Communicate effectively with providers, practice managers, billing teams, and payers to resolve enrollment issues and delays.
- Keep internal systems updated with current credentialing status and documentation for audits and claims submission readiness.
- Ensure compliance with industry standards including CMS guidelines, NCQA, URAC, and HIPAA.
- Identify and coordinate any risk management, substance abuse and/or malpractice issues. Reviews files for any red flag concerns.
- Maintains strict confidentiality of all records, data and occurrences as condition of initial and/or continued employment.
Qualification:
- 24 years of payer credentialing experience in an RCM, MSO, or medical group setting.
- Comprehensive understanding of federal payer systems (Medicare/PECOS, Medicaid) and major commercial payers.
- Experience managing multi-state enrollments and working with provider rosters.
- Proficiency with credentialing platforms and payer portals (CAQH, PECOS, NPPES, Availity).
- Strong communication, documentation, and organizational skills.
- Ability to handle a high volume of applications and meet tight deadlines.
- Exceptional communication and telephone skills required, as well as a great deal of patience and understanding.
- Experience working with physicians and/or senior executives preferred.
- Possess a high level of self-confidence and persistence; maintain an assertive approach in dealing with providers.
- Must possess excellent organizational skills and the ability to multi-task effectively.
- Demonstrate the ability to prioritize heavy workload and work independently with minimal supervision.
- Proficient computer and internet skills; familiarity with Microsoft Office software required.
- Knowledge of medical terminology preferred.
- Will develop in-depth knowledge of department and company internal workflows including, but not limited to individual state's procedures and negotiating protocols.
Experience - 2-4 Years
Location Mumbai (Ghansoli) & Kerala (Kochi) (Complete WFO)
Shift - US Shift (6:30PM - 3:30AM IST)
Who We Are:
PracticeSuite is a national, fast-growing cloud computing software company based in Tampa, FL that provides a cloud-based 360Office Platform to healthcare facilities. PracticeSuite has an agile management team, high employee morale, and high customer satisfaction and retention. PracticeSuite is growing rapidly and is being recognized as one of the 5 top cloud-based systems within healthcare.
Please visit our website to learn more about us, at www.practicesuite.com
PracticeSuite, Inc is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status. PracticeSuite, Inc also complies with all applicable national, state and local laws governing nondiscrimination in employment.
Interested candidates share resume at [Confidential Information]
