RB - Cards:CC Sales Quality & Control

About

Merchant acquisition business (MAB) is one of the most competitive and evolving businesses in the financial services space.

Achievement of leadership on MAB is key to gain strategic advantage as a bank, as it serves as a hook to on-board

merchants while taking the entire bank to them, with products such as CA, loans, loans, insurance, etc.

Axis is the 4th largest in the cards industry and is one of the fastest growing cards business in the industry. Cards product

works closely with other critical functions like sales, risk, alliances, operations, marketing & IT to ensure seamless delivery of

services to our customers.

About the Role

Managing end to end Product and Process training initiatives and implementing them for the all the off roll employees in

Credit Cards vertical

Key Responsibilities

1. Coordinate with sales teams regularly to understand their needs.

2. Monitor the Payments / Invoices for all vendors and stake holder.

3. Maintain Quess Related - Salary data validation & Incentive Computation

4. Maintain the Score card for all the channels and publish monthly report to stake holders.

5. Database and Vendor Management along with the COA

6. Sales Support - MIS and Reporting

Qualifications

Optimal qualification for success on the job is:

. Graduation

. Post - Graduation

Role Proficiencies:

For successful execution of the job, a candidate should possess the following:

. Knowledge

Knowledge of relevant IT systems including NDS, Finacle etc

Knowledge of pricing financial products)

. Skills

(e.g Good communication (both verbal & written) and inter-personal skills

Strong Excel and database manipulation skills, financial and statistical analysis skills)

. Abilities

(e.g Ability to work effectively across functions and demonstrated ability to coach and mentor others Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to prioritize and make decisions in a fast-paced environment Ability to work as a part of team and contribute towards team goals Ability to manage multiple tasks/projects and deadlines simultaneously Ability to conceptualize and implement competent marketing strategies with a view to penetrate new accounts)