RB - Branch Control Unit: CCM & Technology Initiatives - Team

About BCU

To strengthen the controls in the front line, the bank has established the Branch Control Unit which will drive unified charter of Controls, Risks and Compliance in the branch network. The new structure will strengthen first line accountability for control failures, drive the control agenda across an integrated framework of erstwhile BBOG, SQ & ROM units.

The role would drive significant impact in improving in BOHI scores, Branch Audits, Fraud Outcomes and ensure integration of learning across the Bank, with empowerment to ensure proactive steps are taken towards remediation.
About the Role
As part of CCM & Technology Initiatives Team, this resource would be responsible for driving the Analytics and technology initiatives of the unit, will manage a team of 3-5 data analysts and data scientists. Resource is expected to be collaborative, data-driven, and focused on innovative solutions to improve banking services.

Key Responsibilities

.Continuously evaluating and enhancing control processes to increase efficiency and effectiveness.
.Create compelling score card - Single View MIS which contains operational, risk, compliance & audit parameters, and overdue elements.
.Develop single view monthly dashboard for LOC, MCS , S&P etc.
.Track audit observation pending for response, at regional/circle/cluster/branch level, monitor no. of re-iterations in responses. Create a robust tracking & escalation mechanism.
.Monitor S&P/LoC visits conducted by Regional BCU, publish target Vs achievement at periodic intervals, consolidate observations & analyze top defect/erring parameters, share observations for Thematic review, Monitoring & Control Units for building controls, flag-off training requirements.
.Track Monthly Compliance Certification by the Branches, Analyze and identify false certifications the observations emanating from S&P, LoC, RBI Incognito and/or Internal audit.
.Develop a robust system to trigger early warning indicators based to all matrices at branches including but not limited to EDD, COSMOS s, NFTR, STO, STP, NPS, Complaints, Frauds, BOHI Etc.
.Develop a comprehensive management dashboard which gives insights to performance till last mile in collaboration with BIU/ABR teams.
.Develop long term sustainable interactive power BI dashboard.
.Developing protocols for responding to control breaches or incidents, conducting investigations.
.Performing in-depth analysis of structured and unstructured data to derive actionable insights and identify trends. Developing models and algorithms to forecast future trends, behavior, and outcomes based on historical data.
.Analyze key performance indicators to assess the effectiveness and efficiency of control measures.

Qualifications

Optimal qualification for success on the job is:
.Graduation / Post Graduation from, Reputed Institute.
.Through understanding of Banking or BFSI processes with 7-10 years of Experience.

Role Proficiencies:
For successful execution of the job, a candidate should possess the following:
.Work experience in advanced analytical tools such as Tableau, Power BI, Qlik etc.
.Hands on experience in coding in SQL, Microsoft VBA, etc. would be preferred.