SBS is a global financial technology company that's helping banks and the financial services industry to reimagine how to operate in an increasingly digital world. SBS is a trusted partner of more than 1,500 financial institutions and large-scale lenders in 80 countries worldwide, including Santander, Societ Generale, KCB Bank, Kensington Mortgages, Mercedes-Benz, and Toyota FS. Its cloud platform offers clients a composable architecture to digitize operations, ranging from banking, lending, compliance, to payments, and consumer and asset finance. With 3,400 employees in 50 offices, SBS is recognized as a Top 10 European Fintech company by IDC and as a leader in Omdia's Universe: Digital Banking Platforms.
Job Description
About the Role
We are looking for a motivated Mid-Level SaaS Operations Engineer to help maintain and improve our cloud-based SaaS platform. This role offers the opportunity to work with modern cloud technologies, container orchestration, and DevOps practices while growing your skills in a supportive team environment.
Key Responsibilities
- Manage and maintain SaaS infrastructure on AWS
- Build and maintain CI/CD pipelines using Jenkins or GitLab CI
- Deploy and manage applications on Kubernetes clusters with knowledge of CNI networking, cert-manager for TLS certificates, and policy enforcement tools
- Manage application deployments via helm charts.
- Implement configuration management solutions using Ansible
- Monitor system health using observability tools.
- Respond to incidents and participate in troubleshooting efforts
- Maintain relational database systems
- Document operational procedures and runbooks
- Collaborate with development teams on deployment and operational issues
- Participate in 24/7 on-call rotation covering EMEA and US time zones
- Contribute to continuous improvement initiatives
Required Qualifications
- 3-5 years of experience in operations, DevOps, or related technical roles
- Solid experience with AWS services and cloud infrastructure
- Working knowledge of Kubernetes for container orchestration, including CNI basics, cert-manager usage, and familiarity with security policies (Gatekeeper or PSS)
- Experience creating and managing Helm charts
- Practical experience with CI/CD tools (Jenkins or GitLab CI)
- Familiarity with Ansible for automation and configuration management (like Chef or Puppet)
- Experience with relational databases (administration and basic optimization)
- Understanding of monitoring tools including ELK stack and Grafana
- Good problem-solving and analytical skills
- Ability to work collaboratively in a team environment
- Willingness to participate in 24/7 on-call rotation
Preferred Qualifications
- Exposure to Azure cloud platform
- Basic knowledge of Java applications
- Experience with non-relational databases
- Scripting skills (Python, Bash, or similar)
- Understanding of networking concepts and security best practices
- Experience with infrastructure-as-code tools
- Exposure to Kubernetes operators and custom resources
- Familiarity with ingress controllers and service mesh concepts
- Familiarity with GitOps practices
Total Experience Expected: 04-06 years
Qualifications
Preferred Qualifications
- Exposure to Azure cloud platform
- Basic knowledge of Java applications
- Experience with non-relational databases
- Scripting skills (Python, Bash, or similar)
- Understanding of networking concepts and security best practices
- Experience with infrastructure-as-code tools
- Exposure to Kubernetes operators and custom resources
- Familiarity with ingress controllers and service mesh concepts
- Familiarity with GitOps practices
Additional Information
Noida (Hybrid)
At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities.
