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VARITE INC

Queue Manager

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  • Posted 6 hours ago
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Job Description

Company Name: VARITE India Private Limited

About The Client:

Client is an Indian multinational technology company specializing in information technology services and consulting. Headquartered in Mumbai, it is a part of the Tata Group and operates in 150 locations across 46 countries.

Qualifications:

  • 4-6 years in support quality or service desk QA roles
  • Excellent verbal and written communication skills.
  • Strong analytical and observational skills.
  • Experience with QA tools and scorecards.
  • Familiarity with support workflows, ticketing systems, and ITIL practices.
  • Ability to deliver constructive feedback and coaching.
  • Prior experience in a support or service desk environment.

Good to Have:

  • Proficiency in Google Workspace tools (Gmail, Docs, Sheets, Meet, etc.).
  • Exposure to Google product ecosystem (Gemini app, Notebook LLM, AppSheet, etc.).
  • Knowledge of quality frameworks (e.g., Six Sigma, COPC).
  • Google Workspace Administrator certification is a strong advantage.

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India - VARITE.

Unlock Rewards: Refer Candidates and Earn.

If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral: 0-2 years INR 5,000 2-6 years INR 7,500 6+ years INR 10,000

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer:

VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

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About Company

Job ID: 144629769