Quality Manager

Job description

JOB PURPOSE / RESPONSIBILITIES

• In compliance with HSE (Health, Safety, and Environment) regulations, the Quality Manager guides and directs the organization on quality-related matters, focusing on customer satisfaction and internal and external requirements. They define and implement a comprehensive quality mission and strategy based on the business strategy. They ensure the implementation of quality policies and guidelines for all assigned areas or organizational units. They act as a quality advisor to site management and their own organization.

KEY JOB ACTIVITIES

• Lead the entire assigned organization, national and international Quality Management networks and communities, and the relevant teams in accordance with Group objectives and in collaboration with the Group President.
• Plan the budget for strategic quality programs within your scope and the related financial and human resources and align them with the organizational unit's budget plan.
• Develop and ensure the implementation and improvement of the Integrated Management System (including process management) for the assigned organization and define the overall quality strategy within your scope based on market and business needs.
• Implement and monitor global strategic quality programs and control the effectiveness of these programs to enable continuous improvement with management and feedback within the assigned organizations.
• Lead the specialized department for product safety-related competencies by coordinating product safety measures and monitoring compliance with requirements.
• Develop and ensure the implementation of professional non-conformity (NC) management.
• Ensure and control the implementation of quality methods and risk management in processes, projects, and products (8D, Q-Gates, FMEA).
• Develop and ensure the implementation and improvement of appropriate quality reporting, including Management Review.
• Ensure, with P&O, the implementation of a competency and training management system for quality-related skills.
• Develop and implement the communication strategy and plan to ensure understanding and awareness of specific quality topics.
• Guarantee the continuous improvement of teams and department performance (support for production, productivity, responsiveness, etc.).
• Ensure the link and coherence of approaches connecting quality (internal and at the customer), operational excellence, and EHS in a sustainable development approach.
• Support the definition and management of the plant/site strategy.

WORKING RELATIONSHIPS

• Internal
• Manage the quality teams (suppliers, systems, measurement laboratory, etc.) when necessary.
• External
• In connection with clients and authorities (certification bodies, national control organizations, etc.)

KEY PROFESSIONAL COMPETENCIES REQUIRED

Qualifications

• Bachelor's degree (+10 to 12 years of experience) in engineering in the field of quality, operational excellence, technological engineering, or equivalent professional experience

Technical Skills

• In-depth knowledge of managing and leading cross-functional and professional teams
• In-depth knowledge of quality management tools and methods and Lean management
• In-depth knowledge of applicable standards and regulations (ISO)
• In-depth knowledge of project management
• General knowledge of computer tools and ERP management tools
• General knowledge of manufacturing processes within your scope
• Professional English
• Behavioral professional skills
• Ability to engage internal stakeholders in quality issues
• Ability to inspire based on best practices
• Ability to manage, unite, and delegate
• Analytical skills and synthesis mindset
• Communication skills
• Negotiation skills
• Strategic vision
• Ability to provide meaning
• Pedagogy
• Organization, rigor, and method
• Interpersonal skills