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Quality Executive

1point1
Bengaluru
3-8 Years
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  • Posted 21 hours ago
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Job Description

Key Responsibilities

  • Monitor agent calls and provide actionable feedback
  • Analyze portfolio performance using call audits and performance reports
  • Drive performance improvements through targeted interventions
  • Lead and participate in client calls to review service quality
  • Ensure continuous improvement in portfolio performance

More Info

Job Type:
Permanent Job
Industry:
BPO
Role:
Quality Assurance Executive
Function:
IT
Employment Type:
Full time
Open to candidates from:
Indian

About Company

1point1

Job ID: 120553943

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Last Updated: 18-03-2026 04:04:00 AM
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