Quality Engineer

Job Description – Quality Engineer (MQA / CQA)

Department: Quality

Location: Gurugram, Haryana

Experience: 2–4 Years

Job Summary

We are seeking a Quality Engineer to support Manufacturing Quality Assurance (MQA) and Customer Quality Assurance (CQA) activities within our EMS manufacturing operations. The successful candidate will play a key role in maintaining product quality, supporting customer and supplier quality initiatives, training team members, and driving continuous improvement across manufacturing operations. Proficiency in both English and Mandarin Chinese is mandatory to effectively collaborate with global manufacturing teams, suppliers, and customers.

Key Responsibilities

• Manage Manufacturing Quality Assurance (MQA) activities within EMS factory workshops.
• Handle Customer Quality Assurance (CQA) activities and coordinate customer quality requirements.
• Conduct quality audits, inspections, and process evaluations to ensure compliance with company and customer standards.
• Train and mentor junior quality staff at the India EMS manufacturing facility.
• Provide quality support, conduct audits, and deliver training at overseas manufacturing sites as required.
• Support the R&D team with supplier audits and Vendor Quality Assurance (VQA) activities.
• Perform root cause analysis and implement corrective and preventive actions (CAPA) for quality issues.
• Monitor quality performance and drive continuous improvement initiatives.
• Prepare audit reports, quality documentation, and customer quality reports.
• Collaborate with cross-functional teams, suppliers, and customers in China and other global locations to resolve quality issues and drive quality improvements.

Qualifications & Skills

• Bachelor's degree in Electronics, Electrical, Mechanical Engineering, or a related field.
• 2–4 years of experience in Quality Engineering within an EMS or electronics manufacturing environment.
• Experience in Manufacturing Quality Assurance (MQA), Customer Quality Assurance (CQA), and Supplier Quality Management.
• Sound knowledge of quality management systems, manufacturing processes, and quality tools (such as 8D, FMEA, SPC, MSA, APQP, PPAP, CAPA, and Root Cause Analysis).
• Mandatory: Proficiency in Mandarin Chinese (spoken, read, and written) and English to communicate effectively with customers, suppliers, and global manufacturing teams.
• Strong analytical, problem-solving, communication, and presentation skills.
• Willingness to travel internationally for audits, training, customer visits, and factory support as required.