Ensure consistent implementation of quality, safety, and security protocols across operational sites. This role requires strong leadership, incident handling, and cross-functional coordination to maintain service standards and regulatory compliance
- Supervise QCSS team members, assign tasks, and monitor KPIs (e.g., inspection completion rate, incident response time).
- Promote a safety-first and accountability culture.
- Conduct regular inspections and audits for service quality, safety, and security.
- Report violations and recommend corrective actions.
- Lead or support urgent incident response and coordinate with relevant departments.
- Ensure proper documentation and escalation of incidents.
- Assist in training staff on safety protocols and service standards.
- Suggest process improvements to enhance operational efficiency
- Maintain accurate records of inspections, violations, and team schedules.
- Ensure proper shift planning for 24/7 coverage if required.
Requirements
- Bachelor's degree in any major (preferably related to Management, Safety, or Law).
- Minimum 57 years in Quality Control/Safety/Security, with at least 2 years in a supervisory or team lead role.
- Experience in compliance checks, incident response, and managing field operations teams.
- High integrity, discipline, and professionalism.
- Strong interpersonal and communication skills.
- Detail-oriented with a problem-solving mindset.
- Quality control processes, hazard identification, and security risk assessment.
- Team management and KPI monitoring.
- Proficiency in MS Office and scheduling systems.
