Quality Assurance Specialist

Company Description :

About PriceEasy

PriceEasy is a fast-growing SaaS company transforming how fuel and convenience retailers manage pricing, location intelligence, and in-store profitability. Our AI-powered platform equips retailers with real-time insights to improve decision-making, boost margins, and optimize operations across the board. As a VC-backed organization, we are scaling rapidly and building an environment where innovation, collaboration, and customer impact take center stage.

Job Title: Quality Assurance Specialist

Location: Bangalore

Department: QA

Experience: 2–5 years

Skills Required:

Excel, SQL, Python, UI Issue Tracking, QA/QC

Job Summary:

We are seeking a detail-oriented and proactive Quality Assurance Specialist to join our team. This role is responsible for driving product excellence through deep analysis, iterative improvements, UI issue tracking, and end-to-end QA/QC processes. You will work closely with cross-functional teams including Customer Success Managers, developers, and clients to ensure a high-quality platform experience.

Key Responsibilities:

Client Interaction & Issue Handling

• Serve as a point of contact for client-reported issues and feedback.

• Investigate client concerns and provide actionable reports to internal teams.

• Collaborate with developers to ensure timely resolution of client-side problems.

UI Issue Tracking

• Track and document UI/UX issues across different platform modules.

• Prioritize and escalate critical UI problems to relevant stakeholders.

• Ensure a seamless user experience by continuously monitoring and reporting UI bugs.

Comprehensive QA/QC Processes

• Lead QA/QC initiatives across the product lifecycle, ensuring compliance with quality standards.

• Identify, report, and track QA/QC errors raised by clients and internal teams.

• Collaborate with development teams to test fixes and validate issue resolution.

Project Coordination

• Communicate project statuses, blockers, and progress updates effectively.

• Maintain documentation for QA/QC procedures, analysis outcomes, and test cases.

Key Skills & Qualifications:

• Strong proficiency in Excel, SQL, and Python for data analysis and reporting.

• Experience with QA/QC frameworks and processes in a product environment.

• Ability to manage multiple ongoing tasks and prioritize effectively.

• Excellent problem-solving skills and attention to detail.

• Strong communication skills, both verbal and written, especially in cross-functional team settings.

Preferred Qualifications:

• Experience working with UI tracking tools (e.g., JIRA, Bugzilla, Trello).

• Familiarity with Agile/Scrum methodologies.

• Prior experience in a SaaS or tech-driven product environment.

Working Mode : Work from Office (Location : Residency Road Bangalore India)