Quality Assurance Specialist
- Posted a month ago
- Over 500 applicants have applied
Job Description
We are hiring for one of our premium MNC client based in Navi Mumbai
We are looking for candidates with 2+ years of experience in Quality Assurance
PFB roles and responsibilities:
- Responsible to Prepare & Drive the Quality Management System (QMS) and make sure that it is aligned with the Organizations Quality standards and industry best practices.
- Plan, implement and enforce regular Quality checks, Audits of Data, Organizational policies and Documents etc. to ensure the best Quality standards.
- Prepare, maintain and Present Audit reports with recommendations for corrective actions and plan.
- Coordination with all internal teams/departments & Management to drive Quality Culture across Organization.
- Coordinate and Leads the Internal & External Audits to make sure that there are no Deviations, findings of audit are well captured and develop the mitigation plan in coordination with Operations team.
- Monitor and assess customer feedback and complaints related to Quality and supporting operations team in meeting Customers Expectations.
More Info
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Key Skills
About Company
Peoplefy - an award winning Talent Solutions firms, was founded by Ex-Software Engineers & Graduates from the I.I.T's. With a cumulative experience of 30+ years in the areas of Niche Talent Hiring, RPO & Recruitment services. We have built one of the industry best, cutting edge robust recruiting processes which helps our customer's in achieve hiring goals seamlessly
Skills:
Quality Assurance, Sales Operations, Iso, Performance management, Compliance
Skills:
Ms Office, Open TWINS, Reinsurance, Financial and Regulatory Controls Compliance Frameworks, Analytical Thinking, Quality Assurance Tools Methodologies
Skills:
Quality Assurance, customer service, Call Center, Quality/Training